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If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. *You're signing up to receive QVC promotional email. Receive Exclusive Members-Only Offers. - Applies to Bernini Siena Fountain, The indicator on the ABCD panel illuminates and the lights on the top tier work but the pump does not come on. Bernini was founded on the idea that garden can be innovated for the modern era. QVC's Privacy Statement does not apply to these third-party web sites. 02:41 PM. Customer Reviews: 4.1 4.1 out . From Bernini the Original No Kink Metal Garden Hose. How do I connect the battery? 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges; Connect with Us. Choosing a selection results in a full page refresh. Our fountains are marked with Bernini Fountain's seal so you can be sure you own a Bernini and everything that makes Bernini Fountains special: state of the art features, craftsmanship and the quality of excellence. The foutnain is not running the full time on the timer I have set or fountain is operating sproradically. 40 50 75 100 Color Green Red Blue Quantity From Bernini the Original No Kink Metal Garden Hose . Find the support you need for your Bernini products. Be the first to know about new collections and exclusive offers. Once the Fountain is off, you can press the button again to set the duration. Contact Bernini Fountains support by email, phone, or by filling out our contact form. Submit an email to customercare@berninifountains.com or contact us at 619-449-2392 for assistance. Today I turned it on and it runs for a few minutes but then turns off. 15% Off 1st Purchase for Newsletter Subscribers, (1) Our patented inventions are designed to enhance and enrich your outdoor experience. How do I keep my lights on one color? Why is the pump making humming or loud sounds? Subscribe to our mailing list for 15% off your first purchase, insider news, product launches, returning favorites and much more! This indicates the number of hours the Fountain will run . Bernini was founded on the idea that garden can be innovated for the modern era. Featuring durable 304-grade stainless steel construction that is UV and corrosion-resistant, this lightweight, flexible hose stays cooler in the sun than other hoses and won't kink or puncture. BBB Business Profiles may not be reproduced for sales or promotional purposes. In the window that pops up, make sure Location is set to Allow or Ask. 9545 Pathway St Santee, CA 92071 Visit Website (619) 449-2392 BBB Rating & Accreditation B+ This business is not BBB Accredited Businesses in this category Years in Business: 10 BBB Business. I decided to dismantle the fountain and remove the pump and batteries. total reviews, (2) Originally a means to provide fresh water to entire cities via public basins and private springs,. How do I weigh down my fountain for windy conditions? @shy bobcat@danedylan I hope this helps. Our patented inventions are designed to enhance and enrich your outdoor experience. Innovation is the cornerstone of our portfolio. Stop Fountain for one day: To stop the Fountain manually for one day, hold the button for over 2 seconds. The fountain did turn off but, came on again the next day via the timer . hmm what to do? Choosing a selection results in a full page refresh. Make sure you click Allow or Grant Permission if your browser asks for your location. Often imitated, never duplicated. 06-15-2018 Turn Fountain on and set timer: When the fountain is off, set the run time from 1 hour to 4 hours by slowly pressing the button 1 to 4 times (Figures 7a and 7b) 3 seconds after pressing the button, the LED light will repeatedly flash the number of times the button was pressed (Figure 7a). From registering your product, to finding the right manual, to product tutorials and answers to frequently asked questions, you'll find what you need here. 15% Off 1st Purchase for Newsletter Subscribers, (1) QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Similar to one complaint below, this business's customer care does not respond. Requires 4 D batteries, not included. The LED light ring is popping up out of the middle tier and when I try to push it into place it will not press evenly down into the plactic receiver in the middle tier. - Applies to 3.0, 5.0, 5.2, Enchanted Maiden, How do I insert the DC battery charger cord into your Bernini fountains battery? Well guide you through the process. Well, it depends on the limit of your imagination, as with many Bernini fountains any water-tight container can be made into a fountain. *You're signing up to receive QVC promotional email. Support Contact Register 9545 Pathway St. Santee, CA 92071 Telephone US: 1+ 619-449-2392 UK: 0203 617 1773 (calls will be charged at UK landline rates) Fax 619-449-5049 Email customercare@berninifountains.com UK Email customerservice_uk@hydrostore.com About Bernini Fountains This item is not available at this time. Decrease quantity for The Original Metal Garden Hose, Increase quantity for The Original Metal Garden Hose. Get sneak previews of special offers & upcoming events delivered to your inbox. How do I change my control panel (A,B,C,D switch)? January 19, 2022 Fountains, as we know them today, were nearly forgotten entirely and lost to history. Bernini was founded on the idea that garden can be innovated for the modern era. 1 Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? The Patent Pending Bernini Collection has grown from its original sell out single design into over 20 different fountains. My fountain was running fine. Subscribe How to prime the water pump & water pump placement during assembly. . I emailed on 6/22/22, and followed up on 6/27, but still have yet to hear back from them. 02:11 PM Find the support you need for your Bernini products. When the Fountain is NOT operating, simply press hold the button again for over 2 seconds, The LED will come on for 3 seconds steady to confirm daily program is off. My email is *******************. I have charged the battery for 12-18 hours and the light wont go off. Rechargeable Battery - Bernini Siena Fountain, FleurdeLis Finial - Bernini Siena Fountain, Two Birds Finial - Bernini Siena Fountain. Choosing a selection results in a full page refresh. Our patented inventions are designed to enhance and enrich your outdoor experience. Get sneak previews of special offers & upcoming events delivered to your inbox. I have been away but, I will contact this company soon. TheLite and Expanding Lite series has a diameterof 1/2" (4/8"), the Original, Pro series, and Colored series have a diameterof 5/8", and the XL series has a diameterof 3/4". Today I turned it on and it runs for a few minutes but then turns off. (Step 1). or contact us at 619-449-2392 for assistance. Bernini Fountain Company is the world's leader in rechargeable fountain technology. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Spiral plated stainless steel construction. Fully shut off and clean timer: To fully turn off the Fountain so it will not turn on automatically the next day, press and hold the button for over 2 seconds to turn it off. The originators of the Metal Garden Hose, Bernini hoses have been imitated Attract feathered friends to your garden! Subscribe to our mailing list for 15% off your first purchase, insider news, product launches, returning favorites and much more! You can also reach out to customercare@berninifountains.com. If you've already registered, sign in. Find recent orders, do a return or exchange, create a Wish List & more. We believe in quality and convenience. 02:12 PM. How best can you make the most out of this fountain? The shipping costs are non-refundable. 02:37 PM Also find our mailing address. Help with Bernini battery operated fountain, Bernini battery operated fountain manuals. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Once your return is received and inspected, we will send you an email or call with an update on your return request. This video walks you through the assembly and operation of the new 5.2 Series Bernini Garden Fountain. The secret of the Bernini brand is the new high capacity BA252 rechargeable battery which allows you to enjoy your fountain for over a month between recharging, with average use. So join us! - edited 4 Fountains in 1 . Please contact our Customer Service Department to request a return or an exchange within 30 days of receipt. Bernini Fountains provides so much more than just beautiful indoor and outdoor fountains, extending to many innovative products for the yard and garden. Shallow bowl with sloped edges Polycarbonate construction Some assembly required Please visit our homepage or contact us. Shop all of our Featured Products and Designs, The Care and Cleaning Of Your Bernini Fountain. If you do not see what you are looking for here, please contact our customer service department at 619-449-2393 between the hours of 8:30am and 5:00pm PST, Monday through Friday. Why does my battery door have a hole in the corner? Bernini was founded on the idea that garden can be innovated for the modern era. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. We have 2 older models of the cordless Bernini Fountain, but the "Alba" is by far the best. The page you're looking for was either moved, removed, renamed, or doesn't exist. Customer Service. Onlookers may not be able to tell the difference.". Then just charge it back up overnight and you can continue to enjoy the luxury of a stunning water feature wherever or whenever you want. Live Chat today, 3/7: The Bernini Fountains Team A Live Chat today, 3/7: The Bernini Fountains Team Answers Your Questions About the Fountain TSV! 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges; Connect with Us. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. We will be answering all of your questions about the Bernini Fountains TSV today. If it's a rechargeable fountain, it's a Bernini. What sets our metal hoses apart from others on the market is our patented Power Coupler, which allows the hose to pass a 90-degree pull test, which would cause other metal hoses to break. 2 *This company may be headquartered in or have additional locations in another country. Choosing a selection results in a full page refresh. 23 Troubleshooting & Maintenance 23 Cleaning Your Fountain 23 Cleaning Out The Spray Nozzle Plugs 24 Cleaning The Spray Nozzles 24 Cleaning The Spray Nozzle Holes 24 Cleaning The Finial Drain Tubes 25 Cold Storage 25 Recharging The Battery 26 Cleaning The Water Pumps 1995-2023 QVC, Inc. All rights reserved. If you do not see what you are looking for here, please contact our customer service department at 619-449-2393 between the hours of 8:30am and 5:00pm PST, Monday through Friday. I tried to scan the instruction page, but my scanning skills and use of my MacBook Pro are to say the least poor, so I was unable to scan the picture of the top of the fountain. Will the battery get damaged if it gets wet? They do not allow you to leave phone messages claiming they are overwhelmed with calls, so they direct you to email them. I have charged the battery for 12-14 hours and the light wont go off. How can we get a replacement, for the pump unit? Get sneak previews of special offers & upcoming events delivered to your inbox. It must also be in the original packaging. Submit an email to. Will the battery get damaged if it gets wet? BBB Business Profiles are provided solely to assist you in exercising your own best judgment. total reviews. The Fountain will turn off for one day, but will still turn on at the same time, for the same number of hours selected, daily thereafter. Filter Sort by: 17 products Lithium Ion Fountain Battery $45.00 USD Add to cart Lithium Ion Battery Charger Water is dripping into the column where the battery is located. Enjoy your fountain all year round! We will be answering all of your questions about the Bernini Fountains TSV today. The batteries were so hot. Rechargeable Self Watering Planter Garden Fountain, Rechargeable Dancing Waters Fountain - Streams Settings, How to Clean Your Water Pump: New Style Pump. 07-08-2014 10:47 AM While in the process of moving, I lost the charging cord for the battery that goes with my Bernini fountain, so am unable to recharge the battery. Measurements: Fountain tower 8" x 11", weighs 1.1 lbs; Planter/bird feeder 3" x 9"; Multiuse container 9" x 9" x 7". Bernini Palermo Tabletop Fountain Compact 10.25" Tall Indoor Water Fountain with Light and Power Cord Home & Kitchen Home Dcor Products Indoor Fountains & Accessories Tabletop Fountains $2499 Get Fast, Free Shipping with Amazon Prime FREE Returns FREE delivery Tuesday, March 7 if you spend $25 on items shipped by Amazon Details Industries Consumer Goods E-Commerce Home Decor Sales - edited If a refund is issued, please allow 5 to 7 business days for this transaction to appear on your statement. QVC's Privacy Statement does not apply to these third-party web sites. One- to four-hour daily repeating timer function. - Applies to Bernini Siena Fountain, My fountain does not turn on, the light in the center of the ABCD button does not illuminate. So. Innovation is the cornerstone of our portfolio. One Shim is included, but I called Bernini's Customer Service to request 2 additional Shims & they're mailing at no charge (my patio slopes down & 1 shim wasn't enough to stabilize the Fountain). Find recent orders, do a return or exchange, create a Wish List & more. International Association of Better Business Bureaus. Included is a twist-style fireman nozzle that can tackle all your watering needs, from a fine mist to water delicate plants to a powerful spray that is great for washing the car or cleaning concrete. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Our patented inventions are designed to enhance and enrich your outdoor experience. The LED Light ring pulled out of the middle tier. Subscribe to our mailing list for 15% off your first purchase, insider news, product launches, returning favorites and much more!

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