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Member Resources. Nurse advice line. For the actual triage process, the nurse will be using the Schmitt/Thompson medical protocols that will allow her to direct the patient to the appropriate care for his or her situation. When illnesses or injuries occur after hours or when the physicians office is closed, Optima Health plan members have the 24/7 Nurse Advice Line. Call 800-809-3555. Call us at 1-855-592-7737 (TTY 711). The Nurse Advice Line is a service available to all Alliance members at no cost to you. UCare is a registered service mark of UCare Minnesota | 2023 UCare Minnesota. L.A. Care Health Plan Nurse Advice Line: 1-800-249-3619 (TTY 711). Patient symptom evaluation via the phone line by specially trained licensed registered nurses, Dedicated toll-free nurse advice line number with customized greeting, Comprehensive symptom-based assessment using the gold standard Schmitt-Thompson Protocols for medical triage, Key supplementary and preventive health information, Encounter documentation for inclusion in Electronic Medical Records, Customized data gathering questions as requested, Client-specific information loaded into Fonemed Health Management Software platform, Fonemed has registered nurses in all 50 states. Specially trained and licensed registered nurses evaluate patient symptoms, offer medical advice based on the gold-standard Schmitt Thompson protocols and document encounters in secure systems to manage protected health information. With the Informed Health Line, you can speak to a registered nurse about any health issue on your mind whenever you . **If you have a life-threatening medical emergency, call 911 or your local emergency number** Nurse Advice Line Hours of Operation: 24 hours a day, 7 days a week; Open on weekends and holidays; Nurse Advice Line. Covering Your Care & Financial Assistance. Military Health System Nurse Advice Line Patient Rights & Responsibilities MHS GENESIS Health Services. Just call the toll-free number for your plan below 24 hours a day, 7 days a week, 365 days a year. 505-923-5590 or 1-866-861-7444. Patient Information and Health Education Library, Complaints, Coverage Decisions and Appeals Process. Presbyterian Health Plan members have access to PresRN, a nurse advice line available to you 24 hours a day, 7 days a week, including holidays. Access everything you need to sell our plans. Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii Kaiser Foundation Health Plan . 1-800-MEDICARE ( 1-800-633-4227) TTY users can call 1-877-486-2048 Start a Live Chat If you have an account, log in before you start your chat. They can also give you advice about whether you need to go to an urgent care or the emergency room (ER). Need a new Oregon Health ID card or client handbook. The Nurse Advice Line provides support and guidance for any non-emergency situation. We are here 24 hours a day, 7 days a week, 365 days a year! Call the Member Services number for your plan above to ask for help. Call a licensed agent at ${dynamicPhone} ${tty},${hours}. Has your contact information changed in the past two years? You are leaving our Medicare website and going to our non-Medicare website. Search for Doctors, Hospitals and Dentists Blue Cross Blue Shield members can search for doctors, hospitals and dentists: In the United States, Puerto Rico and U.S. Virgin Islands. 7:00 a.m. - 6:00 p.m. myPRES Assistance Phone: This is a free service to our members. Si tu intencin no era salir del sitio web, cierra este mensaje. Location. Our Presbyterian nurses are happy to answer general health questions when you are healthy too. OHP Contacts Call OHP Client Services at 800-273-0557 (TTY 711) if you: Want to change your CCO or enroll in one. When should I call the L.A. Care Nurse Advice Line? IEHP 24-Hour Nurse Advice Line (for IEHP Members only) (888) 244-4347 711 (TTY) Provider Relations (909) 890-2054. During weekday administrative hours, callers are connected to the new call center. What is the Nurse Advice Line? Help your patients with redetermination. Employers with an actively-marketed Nurse Advice programs can also realize decreased employee turnover. The nurses can offer health advice when youre not feeling well or answer your health questions. Get health care advice, ask questions, or find out if you should get care. Optima Health 2023, PO Box 66189, Virginia Beach, Virginia 23466. Your nurse advice line number is listed on your health plan ID card. All Rights Reserved. Offer to transfer callers to the nurse line if they are experiencing symptoms. Hours: Veterans (or family members) can speak to a registered nurse at any time regarding health care concerns, or to report a symptom they are having, by calling their local VA medical center and pressing the number 3. If a caller chooses to speak with a nurse, the nurse will document and discuss the patients symptoms and recommend an appropriate course of action. Any other relevant medical information about the patient, such as other medical conditions or prescriptions. This page lists phone numbers and websites for the ride services serving CCO and fee-for-service (open card) members . Get Contracted by following the link below. Medicaid:1-800-488-0134(TTY: 1-800-750-0750 or 711), Medicare Advantage Dual Special Needs:1-833-230-2020 (TTY: 1-800-750-0750 or 711), Hours: 8 a.m. to 8 p.m. EST, seven days a week from October 1 to March 31, and Monday through Friday the rest of the year, Hours: 7 a.m. to 7 p.m. Do I talk with an advice nurse when I call the L.A. Care Nurse Advice Line. Please participate in the 2023 Provider Satisfaction Survey by September 15. Let us help you find the plan that best fits you or your family's needs. 24-Hour Nurse Advice Line Phone Numbers. The number is also listed on your ID card. Press Enter on an item's link to navigate to that page. Have your member number available. Primary Care. 24-Hour Nurse Advice Line Members can call Molina Healthcare's Nurse Advice Line 24 hours a day, 365 days a year. Depending on your situation, treatment options may include home care, follow-up care with your primary care provider, or a trip to immediate care or the emergency department. Call 877-870-7537. The insurance company, or other group paying for a members healthcare, can expect to see savings of $2 to $4 for every dollar invested in a Nurse Advice program. Let us help you find the plan that best fits your needs. If your physician is unavailable, call the 24/7 Nurse Advice Line 757-552-7250 or 1-800-394-2237. It's staffed with experienced nurses who are ready and eager to help you. Here are steps you can follow to help ensure your care is covered at the highest benefit level when you are faced with an illness or injury: * This program may not be available to certain selffunded groups who are located outside of Hampton Roads. Primary Care. A couple from Chorleywood said they have been left "reeling" after almost 700 was added to their mortgage - and fear this could end up even higher after today's announcement from the Bank of . When you or your child gets sick in the middle of the night or on the weekend, where can you turn for help? Nurse advice line clinicians are specially trained to focus on the assessment and disposition of symptom-based calls and educate callers about medications, interactions and possible side-effects. How Does the Affordable Care Act (ACA) Affect Me? A registered nurse will help you with what to do next. 2023 Fonemed. Continue to next section:Evaluating Clinical Guidelines, Supporting Technologies and a NAL Teams Clinical Qualifications, 2023 Fonemed. L.A. Care Health Plan representatives are available 24 hours a day, 7 days a week, including holidays to help you. 755 Scott Circle. The service is available 24 hours a day, 7 days a week at no cost to you. All Fonemed employees have confidentiality agreements in place. In addition to the benefits stated above we offer a supplementary health information audio library covering over 2,000 topics that complements our nurse advice line service. If you have questions about your health, our 24-hour nurse advice line provides around-the-clock access to a caring and experienced staff of registered nurses. If you have previously completed the training, you are not required to do this training to retain your IPC Lead Nurse qualification. Internal Medicine Subspecialty Clinics Executive Medicine Clinic Preventive Care. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Providence Health Plan offers commercial group, individual health coverage and ASO services.Providence Health Assurance is an HMO, HMOPOS and HMO SNP with Medicare and Oregon Health Plan contracts. The AHN 24/7 Nurse Line is free for everyone, regardless of insurance coverage. 1.833.LAC.DSNP (1-833-522-3767)(TTY 711)24 hours a day. A team of registered nurses using a combination of critical thinking skills, medical guidelines . Enabling access to healthcare is one of the primary functions of The Blues. If you are a member of Presbyterian Health Plan, we will verify your name, date of birth, address and phone number when you call. Our Presbyterian nurses are happy to answer general healthquestionswhen you are healthy too.Please call the appropriate number below based on your health plan: Our nurses assess your symptoms using nationally recognized protocols and give you the information you need to take care of yourself and your family. You can talk or live chat with a real person, 24 hours a day, 7 days week (except some federal holidays.) Medicaid, and P4HB:1-855-202-0729 (TTY: 1-800-255-0056 or 711), Medicare Advantage Dual Special Needs:1-833-230-2020 (TTY: 1-800-255-0056 or 711), Hours: 8 a.m. to 8 p.m. EST, seven days a week from October 1 to March 31, and Monday Friday the rest of the year. All Other Presbyterian Members. Give your employees health care that cares for their mind, body, and spirit. If you have the 24/7 Nurse Advice Line, the phone number will appear on the back of your member ID card. Military Health System Nurse Advice Line Patient Rights & Responsibilities Health Services. Welcome to MHS Nurse Advice Line Beneficiary Portal How can we help you today? 503-574-6520 800-700-0481 This service is available to Providence Medicare Advantage Plans members. Contact Medicare Need help beyond what's on Medicare.gov? When you call1-800-249-3619you also have an option to access theHealth Education Audio Reference Library. Optima Preferred Provider Organization (PPO) products are issued and underwritten by Optima Health Insurance Company. If your physician is unavailable, call the 24/7 Nurse Advice Line 7575527250 or 18003942237. URAC accredited Fonemed provides nurse advice line services to physician practices, benefits providers, EAPs, hospitals and clinics, universities, third party administrators, job corps centers, health crisis hotlines, biometric monitoring, distributors, resellers, case management organizations and home healthcare monitoring organizations. All Rights Reserved. IMPORTANT: Are you enrolled in Medi-Cal? As stated in prior segment, each medical provider that offers nurse advice line services to their patient community may have different aims and goals for leveraging a nurse advice line. Nurse Advice Line does not replace your physicians office. Get a bill and are not in a CCO. Members who are unsure if they have the 24/7 Nurse Advice Line program should contact their benefits administrator or call member services at the number on their ID card. Copyright CareSource 2023. The service is personal, confidential and available at no cost. Were here to give you the support and resources you need. This service is available to Providence Medicare Advantage Plans members. Detailed information regarding the illness or injury. If you are having a medical emergency, call 911 or go to the nearest emergency room. The nurses will help you in your language at no cost to you. Make sure your practices voice is heard! The Nurse Advice Line provides health care support to TRICARE beneficiaries 24/7. We try to make it easyto work with us, whether its online or over the phone. Fonemed has listened to the needs of physician practices, and developed a streamlined triage call that will assess your patients after-hours medical needs, direct them to the appropriate care and fully document the encounter. Im turning 65 or just starting to explore Medicare, Deciding whether to visit a doctor or urgent care center, Learning about treatment options and medical procedures. Experience the benchmark of nurse triage and remote medical assistance today. Just call (800) 609-4166 (TTY: 711), 24 hours a day, seven days a week. If you need immediate medical attention, call 911 or your international emergency number - or, go to an emergency . See how we support the vision of everyone having fair and just opportunities to be as healthy as possible. 1-800-TRICARE (874-2273) Option 1. Just call the toll-free number for your plan below 24 hours a day, 7 days a week, 365 days a year. Select your region to start your search. Please have your DOD Benefit Number (DBN) ready I would like to. Call 1-800-249-3619. Learn more about our Total Care and Blue Distinction Specialty Care designation programs and find a designated doctor or hospital that meets your needs. TennCare Members 1-866-263-9168. The Advice Line nurse may suggest appropriate home treatments. BCBS recognizes doctors and hospitals for their expertise and exceptional quality in delivering care. Calling the 24/7 Nurse Advice Line puts you in contact with a professional nurse who can assess your medical situation, advise you as to where to seek care, and if possible, suggest selfcare options until you can see your physician. Equity Learning for Health Professionals Program, Alliance Care IHSS Price Transparency Tool, Medi-Cal for Kids and Teens: What you need to know, June 2023 Member Newsletter Alternative Formats. Aetna handles premium payments through Payer Express, a trusted payment service. If you have your Alliance Member ID card with you, have it ready to tell the nurse your ID number. As always, if you are having a medical emergency, please call 911. Get more help Sign up for Medicare Sometimes you just need a quick answer to a health issue that doesnt require immediate medical treatment or a physician visit. Press Enter or Space to expand a menu item, and Tab to navigate through the items. Website current as of: 10/01/2022H9047_PHAAM20_M. Have questions about renewing your Medi-Cal? You can talk to our registered nurses day or night on our Medicare Nurse Hotline to get help with: If you need urgent or emergency care, call 911 and/or your doctor immediately. The St. Joseph Nurse Advice Line can help you determine your next step in after hours care. IPC Lead Nurse. If you cannot get a hold of your doctor, you can talk to one of our nurses 24 hours a day, 7 days a week. The service is available 24 hours a day, 7 days a week at no cost to you. Calls are addressed based on urgency. When you call the 24/7 Nurse Advice Line, our registered nurses talk with you about your symptoms and help you figure out your next steps for care. The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies. Find a Military Hospital or Clinic Thats why many Blue Cross and Blue Shield companies offer a 24-hour nurse line. Looking to get care? .css-1heuobq{font-family:"Inter","Arial",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:700;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#1976d2;min-width:0;text-transform:capitalize;font-size:0.875rem;font-weight:700;line-height:1.25rem;border-radius:8px;padding-left:0.875rem;padding-right:0.875rem;box-shadow:0px 1px 2px rgba(16, 24, 40, 0.05);border:1px solid;border-color:transparent;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;font-size:1rem;line-height:1.5rem;padding-left:1.125rem;padding-right:1.125rem;padding-top:0.563rem;padding-bottom:0.563rem;color:#FAA713;box-shadow:unset;padding-top:0;padding-bottom:0;}.css-1heuobq:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(25, 118, 210, 0.04);}@media (hover: none){.css-1heuobq:hover{background-color:transparent;}}.css-1heuobq.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-1heuobq:hover{background-color:transparent;color:#F77D00;}.css-1heuobq:focus-visible{outline:3px solid #4194c1;outline-offset:3px;}Understanding Healthcare Costs.css-v5zeyg{display:inherit;margin-right:-4px;margin-left:8px;}, .css-1heuobq{font-family:"Inter","Arial",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:700;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#1976d2;min-width:0;text-transform:capitalize;font-size:0.875rem;font-weight:700;line-height:1.25rem;border-radius:8px;padding-left:0.875rem;padding-right:0.875rem;box-shadow:0px 1px 2px rgba(16, 24, 40, 0.05);border:1px solid;border-color:transparent;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;font-size:1rem;line-height:1.5rem;padding-left:1.125rem;padding-right:1.125rem;padding-top:0.563rem;padding-bottom:0.563rem;color:#FAA713;box-shadow:unset;padding-top:0;padding-bottom:0;}.css-1heuobq:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(25, 118, 210, 0.04);}@media (hover: none){.css-1heuobq:hover{background-color:transparent;}}.css-1heuobq.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-1heuobq:hover{background-color:transparent;color:#F77D00;}.css-1heuobq:focus-visible{outline:3px solid #4194c1;outline-offset:3px;}How Does the Affordable Care Act (ACA) Affect Me?.css-v5zeyg{display:inherit;margin-right:-4px;margin-left:8px;}, .css-1heuobq{font-family:"Inter","Arial",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:700;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#1976d2;min-width:0;text-transform:capitalize;font-size:0.875rem;font-weight:700;line-height:1.25rem;border-radius:8px;padding-left:0.875rem;padding-right:0.875rem;box-shadow:0px 1px 2px rgba(16, 24, 40, 0.05);border:1px solid;border-color:transparent;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;font-size:1rem;line-height:1.5rem;padding-left:1.125rem;padding-right:1.125rem;padding-top:0.563rem;padding-bottom:0.563rem;color:#FAA713;box-shadow:unset;padding-top:0;padding-bottom:0;}.css-1heuobq:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(25, 118, 210, 0.04);}@media (hover: none){.css-1heuobq:hover{background-color:transparent;}}.css-1heuobq.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-1heuobq:hover{background-color:transparent;color:#F77D00;}.css-1heuobq:focus-visible{outline:3px solid #4194c1;outline-offset:3px;}Glossary of Healthcare Terms.css-v5zeyg{display:inherit;margin-right:-4px;margin-left:8px;}.

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