easyplant customer servicedivinity 2 respec talents

Thanks so much for thinking of us when it came to a special gift for her! Knowing how easy it is to give your varying greenery too little or too much water, Easyplant decided to solve both problems with one simple and stylish solution: a self-watering pot that will keep any plant healthy and happy with minimal care from its owner! I managed to hold onto a couple. 6,757 talking about this. . Open the lid and fill the reservoir with lukewarm water. My new one is thriving beautifully. Very healthy plants, Oh, no worries, we're here to help you! Knowing that you're loving your easyplants brings us so much happiness and I'm super glad we could be right there to help when you needed us! Couldn't be more satisfied with this company. Oh, this is just wonderful! I'm so happy to hear Julio was right there to help with your sweet Rattlesnake Calathea! , My experience with easyplant was incredible! They even follow up with you after your purchase or concern you may have. Thank you so much for this lovely review, Chris! Companies can ask for reviews via automatic invitations. The plants are awesome so healthy and easy to maintain! Thank you easyplant!! Companies can ask for reviews via automatic invitations. I ordered 2 plants for my wife on mother's day. My Plant arrived a little damaged. We've got your back! My plant came to me damaged and they did the best job fixing this. Easyplant was able to get our plants delivered fast and they provided prompt customer service! RUBY!!! Hope you're absolutely loving your Parlor Palm! . This is so fantastic to hear, John! Thanks so much for this kind review - we're always happy to make things right for you! Thank you easyplant. Flavia, the customer service representative was very helpful and truly seemed to care about the success of my plant. I know that sometimes shipping times can be tricky, but I'm really happy to hear that the gift arrived on time and that it was a hit! Fatima helped with my order and was super responsive. I was shocked how beautifully packaged my plants were and the detail that went into the shipment, including the moist paper wrapped around the stem and soil. Pair large text with an image to give focus to your chosen product, collection, or blog post. Customer service still exists, thanks!!! I was planning on sending a birthday plant gift, yet the birthday was so close to Mother's day, I held off until the Monday after, and by then items were no longer available and time was short. I'm so excited to hear you're loving your Cat Palm! . Packaged and delivered as advertised, and plants are thriving. It truly means the world to us and I'm so happy your sweet plants are bringing in so much happiness! This is so fantastic! 1 review US 8 Apr 2023 Excellent Customer Service During shipping, my beautiful ZZ Plant arrived battered and broken. Also above and beyond customer service, which is so appreciated!! I appreciated this excellent customer service. Customer service is hands down the best I have ever experienced. Initially, our plant that was delivered was damaged during shipping. Here are 8 tips for writing great reviews. Wow! Sometimes shipping can be a bit bumpy, but we'll always be there to help if there are issues! I would recommend this business to everyone looking for beautiful plants with awesome customer service. Customer service is fantastic and extremely responsive! Our plants water themselves. Thanks so much for this lovely review - I'm so happy to hear that your plants are thriving! You see I didnt have a receipt but I had a picture. We're so happy to hear you're loving your easyplants and that we could be right there to help when you reached out with questions! I sent a picture of my ZZ plant with a couple of questions and received a quick and thorough response. We're so happy to hear that your entire easyplant experience has brought you so much joy. I received that plant also in the timeframe they promised. The shipping methodology is innovative and the best part is if there are any problems during shipping they will typically replace your plant and pot for free! . Thank you for the great customer service! . Ive never experienced such a wonderful interaction with a customer service team before today. I emailed Customer Service on a Saturday with a concern about the health of my plant, and received a response the same day. Plant came in almost healthy , has some problems , theres yellowing of the bottom branches , holes in the leaves , and it looks like it was pruned incorrectly, Oh gosh, I'm so sorry to hear there was trouble with your sweet plant when it arrived! Rest assured that your satisfaction will always be our main goal. You can reach our customer service team Monday-Friday 9 AM-9PM EST. They immediately sent out a replacement plant that arrived within 2 business days! Trying to get in contact with customer service and no luck thus far. Add details on availability, style, or even provide a review. Beautiful, live, indoor plants, potted in our simple, self-watering pots. I emailed the customer service and the replacement was sent even before I saw the response from them! I reached out to Easyplant and dealt with Valeria. 2023 Trustpilot A/S. I had an issue with my plant upon delivery (this is my fourth plant) and I emailed Melissa who reviewed my photos and issue and came up with a solution the same day I presented the issue. I recommend the medium palm tree as a gift especially if you live in the Northeast. Woohoo! IE 11 is not supported. Would recommend to anyone to purchase some plants and deal with a super team! <3. We're always just a message away if you have any questions. First time buying from easyplant but the experience has been amazingly smooth. I'm really glad we could be right there to help and if you ever need us in the future - we've got your back! Sadly, my prayer plant arrived rather disheveled a which can happen when shipping something live but my Rattlesnake plant arrived in perfect condition. Shipping can sometimes be a little hard on the plants, but we're always here to help if there's trouble. Thanks for your review - I'm so happy to hear that you're loving your plants! 2023 Trustpilot, Inc. All rights reserved. I ordered a calathea as a gift. Anyone can write a Trustpilot review. Seeing that this was the first time Ive ever had a problem with one of their plants I just figured this type of plant could not thrive in my environment. !Be it the customer service/expert or the notification, they have been on top of their emails and very responsive. When I had an issue with the pot of a plant, they responded and fixed the issue immediately. Ulises was quick to respond and even faster to take care of the issue. I'm so happy to hear that the team could help you with your inquiries and make you feel happy with your plant! Awesome to hear, Terri! During the email exchanges I was in contact with more than 1 person but it was Henry that saved the day for me. Perforated 3" planting holes make it easy to space plants properly. One of my pots arrived broken and two plants were dead, but Flavia and Rosangela were empathetic and quick to resolve the issue. Katherine was fabulous and I can't wait to get my money tree. 2023 Trustpilot, Inc. All rights reserved. From the moment I emailed the support they were prompt, professional, super friendly and understanding. Highly recommend and will continue to buy! , Aw, I'm really delighted that the team was able to get things sorted out with your special Mother's Day gift, Jennifer! And please thank your wife for sharing the easyplant love. It is such a beautiful addition to my home! Aws, thank you so much, Jordan! Our plant came safely boxed and healthy. The monstera had a few of the lovely big leaves damaged and the white bird had some issues to. We use dedicated people and clever technology to safeguard our platform. I absolutely love my easyplants! Aww, thank you so much for this lovely review. . Find out how we combat fake reviews. They got back to me right away and told me they would be giving me a code so I could choose a new plant absolutely free. Hope your new plant is bringing you lots of joy! I have a thriving beautuful plant that I for sure would have killed the first week had it not been for this system. I sent pictures and they 100% stood by their 90 guarantee. I made a mistake with my order and she was able to correct it right away. The plant is beautiful and I will be ordering again from them! I contacted customer support regarding the plant, and sent pictures of it. My customer service representative who came swooping in to save the day was a wonderful individual by the name, Ruby. I texted customer service but I wasnt expecting much. Ideal for use in raised beds. The system that keeps them watered. . However, you can also use the website for that info. But the best thing abut this company is the customer service!! I will definitely be ordering more in the future. We were very pleased with the plants and the color selection for the pots. The whole experience was perfect. Top notch quality customer service! I can't wait for it to arrive and I hope it brings so much joy! <3. Amazing customer support and service! Wow! After receipt, water the Easyplant 1x, seal it airtight and place your new green friend in your interior without having to worry about it. We also ensure all reviews are published without moderation. My plants were packaged well and arrived undamaged. I have always enjoyed plants and its been a hobby of mine on my life and when I saw this website, I thought what a great idea! I have purchased several plants this spring and two look perfect and one of them has never been healthy. Would buy from Easyplant again! Overall we are thrilled with our Easyplant purchase and we are already thinking of adding to our Easyplant collection in the future. I'm so happy we could help out, and I hope your sweet Easyplants are bringing you so much joy! Advantages. Verification can help ensure real people write reviews about real companies. Really grateful that you shared your experience and that our team was able to help out when your second plant had a tough time in shipping. Monrovia has an overall score of 4.1, based on 54 ratings on Knoji. I highly recommend them!! I love love love my new plants! Woohoo! Sounds like you have quite the easyplant collection already! We're delighted to know that you're loving your easyplants and that they're allowing you to keep some wonderful green friends in your home - with no green thumb needed! Upon arrival I could tell that the plant had a rough ride getting to me. Im a happy happy customer , Aw, Allison IS the best! Coupert automatically finds and applies every available code, all for free. It means that the business is Active. We also ensure all reviews are published without moderation. And plant that was in fair condition was instructed what to do & was told it would be fine & if it wasnt to contact them & let them know. Eep, so sorry about this, Robert! Will most definitely be purchasing from them again. They gave me a code for a free replacement and it will be here Wednesday. Interior Plant Service easyplant easyplant Reviews 1,235 Excellent 4.7 VERIFIED COMPANY easyplant.com Visit this website Write a review 4.7 1,235 total 2-star 1-star 6% Filter Sort: Most relevant John Lee 2 reviews US 7 days ago Easyplant is the premium spot for all my plant decor! Easyplant is always very helpful I know very little about plants so I lean on them all the time. I'm so sorry the first plant arrived in rough shape, but I'm really glad Marti could be there to make it right with a lovely new replacement and I hope the Mother's Day gift is bringing your mom so much joy! Check out what 946 people have written so far, and share your own experience. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. . It goes against our guidelines to offer incentives for reviews. always responsive and helpful. Thank you, Linda! Also I brought my first one but it didn't do so well and I contacted them and they replaced it right away. Water every. More orders are coming! While it was not the fault of Easyplant for the damage(UPS was the shipper) Henry made everything right and he made the process extremely easy. She immediately apologized and sent a new plant. I had an unfortunate series of events with two different plants, and in both instances they replaced my plant even though I was by no means trying to gain a new plant but to learn from my mistakes! I hit a few challenges during the "adjustment" period. The plants are so easy to care for and they are very good looking as well. Four out of the remaining five had spilled an inane amount of soil all over the interior of the box and will require me to make a trip to a nursery this weekend so that I can replace it. We're delighted to hear you're loving your easyplants and spreading the easyplant love as gifts. This is so wonderful to hear! <3. I've got a new replacement plant coming. . I am looking forward to the next plant and will no doubt order again. Thank you to Allison and Ruby! . The customer service representative that I spoke with was super helpful. Thanks for giving us a shot, and I'm really glad your new plant arrived, safe and sound. . Woohoo, that's so exciting! Thank you! EasyPlant makes an amazing and easy to use product, has wonderful and healthy plants, and incredible customer service. Sent a pic of one plant and they ssnt a replacement right away. Great to hear you're so happy with your growing easyplant collection! Here are 8 tips for writing great reviews. Thank you so much for this lovely review, Denise! Wonderful customer service!!!! I will definitely be ordering from them in the future. So happy to hear that the team was right there to help out, and thank you for the recommendation! Select imagery and text that relates to your style and story. I recently purchased the Jaw-dropping Jungle and I was absolutely blown away with how beautiful the plants were that came in. I needed to reach out to the customer service for something and they took care of me like I was family. Thanks for this glowing review. Handy, right? They look great and are easy to take care of. I know my easyplant is going to last a very long time, making it worth every penny! They are attractive and high quality. My experience with Easy Plant has been great: fast shipping, high quality items, great customer service, and less expensive than buying pots and plants from my local shop. The customer service is superior. The plants. We are enjoying our plants that have brought new life to our living room and dining room. Replies to negative reviews in < 24 hours. She is waiting for it to arrive. . I did the recommended things by easy plant to try to bring Pauline the Prayer Plant back to life but after a few weeks it just wasnt working and I contacted them and sent them some pictures, and literally within a few hours I had an email back from them along with a new order for a new plant. Add customer reviews and testimonials to showcase your stores happy customers. Aww, thank you so much for this rave review, Moira! I'm so happy to hear that Henry could help you with this - the Easyplant support team will always be a message away to give you a hand! I couldn't be happier! When we opened it, plants wasn't looking so good. We're just a message away and here to do all we can! Two of my plants arrived damaged from shipping and EasyPlant immediately sent me a replacement. Self Watering Pots for Indoor Plants, 5 Pack 6/4.1/3.2 Inch Flower Pot Modern Decorative Plastic Planter with Extra Large Water Storage for All House Plants, Flowers, Herbs (White) 2,032 $1999 ($4.00/Count) Throughout this whole experience I dealt with numerous customer service reps and I had a pleasant experience with all of them. Find out how we combat fake reviews. Henry immediately had another plant shipped to me as a replacement for the damaged one. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Wow! Thanks so much for giving us a chance, Chris! Woohoo! We're grateful you gave our self-watering pots a try, and that the team was there to help out when some plants had a rough time in shipping. So far so good! Thank you for letting us make things up for you - we're always happy to help! I've learned when ordering plants online, expect the unexpected. I've ordered plants for family members and had never had any problems with ordering or delivery so I decided to order a plant for myself. Find out more about easyplant in these articles. . This was my first purchase with easyplant. Use overlay text to give your customers insight into your brand. They replaced the plant and also taught me how to repair the pot of the original plant if I wanted to save it, too. Thank you so much for this lovely review, Harvey! Find out how we combat fake reviews. On a side note, the plants serve as a great and unique gift idea for those that may be harder to buy! Looking forward to my friend's review on the plants !! Highly recommend! It is outstanding. They are always coming out with more choices and Easypant treats their customers like rock stars. I got a notice of refund within seconds. I love my large Cat Palm. Thanks so much for your kind review - we're always happy to help you! I even received an entire second plant to replace the one that was not doing well, much to my surprise and thanks. The whole experience was perfect. Amazing customer service from start to finish. They made sure to touch base on every step of the process until my plant was delivered. Written by Dolev R Updated over a week ago Please email us at hi@easyplant.com and we'll answer back as soon as we can. The company is easy to deal with, makes itself easily accessible to customers, and supports its customers very well. We're really glad you reached out so we could help and if you ever need us in the future - the easyplant team has got your back! I have already told my friends and family about my wonderful experience! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We always want to do everything we can to help, so please don't hesitate to reach out to us at hi@easyplant.com. My first order was a big plant that came with a beautiful white pot which complements my house's decor. We use dedicated people and clever technology to safeguard our platform. I contacted customer service right away with pictures and received a response within 24hrs. I have had two deliveries that were less than satisfactory, and I'm so glad I had so many GREAT ones previously or I might have thought this was normal. Anyone can write a Trustpilot review. So, unfortunately, I threw out most of them. Everything about easyplant was a joy. First time order on EasyPlant and my AmazonPay choice updated the shipping address. . . They were genuinely caring, courteous, and incredibly knowledgeable. Sadly, the plant arrived with some leaves sad and not healthy. It goes against our guidelines to offer incentives for reviews. I am extremely happy with EasyPlant and recommend it to everyone. . My experience with easyplant has been top notch. Those are so helpful. Very professional and extremely understanding. I love the plants I have received. It really means the absolute world to us! I hope they keep this up always ! So happy to hear your new additions are thriving! They have a beautiful selection of plants to choose from with a fool-proof watering system. Had to get in contact with customer service over a small issue and could not have been more pleased with the quick response. Well categorized and large variety of plants to choose from. Easyplant is a patented solution to simplify plant care. . Exceptional customer service, my Golden Snake Plant arrived in a timely manner, but not in great condition. And our team will always be there to help if you need anything at all. My plants are thriving and I get a ton of compliments on them. The plants look great in our home. Beautiful, live, indoor plants, potted in our simple, self-watering pots. . Majorly high praise for Easy Plant Customer Service you truly made this a wonderful experience!!!! I have purchased 6 plants for myself and I use Easy Plant to send many plants instead of flowers as a gift, memorial or celebration. We do very much stand behind our plants and they're always covered by our 90-day plant health guarantee, as well. She updated the address and confirmed that my gift message was in the gift order. Really thrilled to hear that you had such a great experience, and that we were able to get things sorted right away. , I ordered a Green Snake Plant and when it arrived all of the leaves except one were damaged. So I ordered the same plant and it arrived looking fresh and lovely. Find out how we combat fake reviews. I'm happy I ordered! I definitely will be ordering from easyplant again and I would recommend to anyone I know to order as well. Thank you so much for leaving this wonderful review, Moises! Thanks ever so much for taking the time to leave us such a lovely review. The customer support team was incredibly friendly, understanding and accommodating they even provided care tips. Very caring and responsible. Replies to negative reviews in < 24 hours. )I totally recommend them. There was a problem with one of the plants we purchased. First time ordering from Easyplant and it won't be the last. And I have two more plants in my cart because with the 90 day warranty, and I know these people are going to take care of me I feel brave enough to buy more. Thanks, Darlene! :-), I am not new to ordering plants online. I love Easyplant! The new plant was in perfect condition. EasyPlant makes an amazing and easy to use product, has wonderful and healthy plants, and incredible customer service. What more could you want from an amazing little plant company. So happy to hear your easyplant arrived happy and healthy, Joy. The plants come beautifully packaged and protected. I now have nine EasyPlants and they are thriving. They quickly ordered me a new plant and even gave me a little bonus for my trouble. All rights reserved. I like it so much I bought a large plant, too! If you ever need us for anything at all in the future - we've always got your back! Thanks so much for taking the time to leave such a wonderful review - and also for the recommendation. Wonderful to hear that she was able to make things right for you - and thanks for making time to leave such a lovely review, Jasmine! We are always happy to help out with any questions you have! I now not only love the plants but also the company! Learn more about when to contact easyplant's customer service team. While opening all the packaging, I accidentally threw away the cover for the water reservoir.I emailed Easyplant & I asked if i could purchase the lid & had chats/responses from Fatima, Marti, Stephanie G & Dianathey sent me the lid at no charge! They are so quick and responsive , it's really something to experience. . We definitely stand behind our plants and will always be happy to make things right if there are any issues. I reached out and sent pictures of how it showed up and was quickly contacted by a rep named Fatima. Customer service is the best Ive seen in any company!! Highly recommend EasyPlant and Ill definitely be a repeat customer. The packaging is effective at keeping the soil in tact and has easy to follow instructions to open. We also ensure all reviews are published without moderation. Self watering pots sliced our over and under watering issues and also fit our life better since we only need to water once a month. I had questions on a few after arrival and got super fast responses that went above and beyond! By far, the best customer service experience (and by email no less!!). The first plant I bought was a gift that was shipped directly to sender so I can't vouch for how it was shipped but the recipient enjoyed their plant. I received a response within hours. . . . Thanks so much for taking the time to leave a review, Kim! Yay! Love my easyplants! A lot of blind trust, right?BUT, Mom called to say all arrived safe and sound, and she was easily able to bring them into the house and open without difficulty. The idea of a self watering plant is brilliant. Easyplant has a customer for life! This was a gift from my son. I emailed my concern and Easy Plant quickly responded, offering a refund or replacement. Left the box on our front patio on its side. Fantastic that Juan was able to get everything taken care of for you - and thank you for the kudos on our team's customer service! She quickly and without any issues got another plant sent out. Yay! When I contacted customer service about this they didnt hesitate to send me out a replacement free of charge. Their customer service is great and very pleasant. . The best way to keep customers is good customer service and easyplant met the challenge. Great customer service! Aww, thank you so much for this lovely rave review, Justin! Beautiful, live, indoor plants, potted in our simple, self-watering pots. This was not Easyplants fault! Thanks so much for giving us a try - I'm so happy to hear that the team could make things right for you!

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