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Note: The Department of Civil Service may administer tests either online or with paper booklets and answer sheets. age, race, color, religion, disability, national origin, gender, sexual orientation, veteran or military As a Tax Compliance Agent 1, you would work in the field of collecting delinquent contributions, interests and penalties from business firms and/or individuals who have failed to respond to normal correspondence and assessment methods. Start practicing today. No substitution is permitted for the specific course work required. Outside of the Albany area, call toll free Additional information will be sent to previous applicants via email. test, email us at AdmissionNotices@cs.ny.gov. You may be trying to access this site from a secured browser on the server. Students in their second year of college will be admitted to the examination, but must produce evidence of completion before they can be considered eligible for appointment. Please note: Fingerprinting is required if you are appointed to this position. You would also be required to explain to the employer the basis of the U.I. Ability to: Read and write English at a level required for successful job performance; learn and operate automated equipment; learn, interpret, and apply provisions of the laws, rules, and regulations administered; analyze situations accurately and take effective action; interact with citizens and public officials under conditions requiring the utmost in tact and good judgment; communicate effectively; independently conduct complex investigations and detect or verify suspected violations; and work cooperatively with other enforcement agencies. compensation, and other terms and conditions of employment without unlawful discrimination on the basis of One in person and 2 over the phone. The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Notes on ApplyingTo be considered for this position, interested applicants should e-mail a cover letter and resume in Microsoft Word or PDF format to labor.sm.personnel.jva@labor.ny.gov. US Income Taxes - Income Tax Preparation Simplified for You. S3/TB2 SER-rkvReissued: 11/30/22*Revised Material: 11/30/22. Please provide a copy of your 55b/55c letter when applying.Work hours will be discussed at the time of interview. You would be expected to act in a calm, courteous, and reasonable manner when you encounter difficult, uncooperative and confrontational customers. The most common foreign language among tax compliance representatives is Spanish at 81.3%. Congressional Republicans Distort a New Report on the Global Minimum Tax. other than not receiving your admission notice, please contact our office at (518) 474-6470 in the Albany This is the supervisory level. Failure to do so may result in the delay of processing your application. This is the first Supervisory level. One year of experience in the California state service performing the duties of a Senior Compliance Representative or Supervising Compliance Representative, Franchise Tax Board. accommodations and reasonable modifications as are necessary to provide equal CalHR Grievance Procedure Under the Americans with Disabilities Act, CalHR Tribal Liaison and Tribal Consultation Policy, Public Announcements - January to June 2018, Public Announcements - July to December 2018, Controlled Substance Abuse Testing and Treatment Program, Business Service Assistant (Specialist) Examination, Appeal of Denial of Merit Salary Adjustment, Appeal of Layoff or Demotion in Lieu of Layoff, Request for Reinstatement after Automatic Resignation (AWOL), Request for Reinstatement after Automatic Resignation of Permanent Intermittent Employee (AWOL PI), Final Decisions on Appeal of Denial of Merit Salary Adjustment, CalHR Case Number 14-S-0106: Appeal of Denial of Merit Salary Adjustment, Final Decisions on Petition to Set Aside Resignation, CalHR Case Number 14-G-0055: Petition to Set Aside Resignation, Final Decisions on Request for Reinstatement After Automatic (AWOL) Resignation, CalHR Case Number 14-B-0132: Request for Reinstatement After Automatic (AWOL) Resignation, Unit 1 - Professional, Administrative, Financial, and Staff Services, Unit 3 - Professional Educators and Librarians, Unit 7 - Protective Services and Public Safety, Unit 11 - Engineering and Scientific Technicians, Unit 16 - Physicians, Dentists, and Podiatrists, Unit 19 - Health and Social Services/Professional, Unit 21 - Educational Consultant and Library, Calendars for Alternate Work Week Schedules, Basic Group Term Life Insurance - Excluded Employees, COBRA (Consolidated Omnibus Budget Reconciliation Act), Vacation vs. Senior Tax Compliance Representative HRSD Rev. As aTax Services Representative 1or aTax Services Representative 1 (Spanish Language), under the supervision of a Taxpayer Services Representative 2, you would work in an environment using the latest technology and automated operations to provide information and assistance to the taxpaying public. Good luck. For TDD services, call NY Relay at 711 (requires a fee) or We're seeking a future team member for the role of Senior Representative, Tax Reporting & Compliance to join our US Custody Tax Reporting team. In order to qualify you for the position, when you have current or prior New York State employment, you may be contacted by the NYSDOL Personnel Bureau for your social security number to confirm your employment history. Senior Compliance Representatives, Franchise Tax Board, perform complex compliance functions for a specialized workload and resolve complex field collection cases. (Registration as a senior in a recognized institution will admit applicants to the examination, but they must produce evidence of graduation or its equivalent before they can be considered eligible for appointment.) The U.S. tax code proves to be so confusing that over 80% of taxpayers give up on managing alone, including the head of the IRS. This is the advanced journeyperson level. These positions are found in (1) offices where the workload permits specialization and concentration in a caseload of the most complex compliance activities, or (2) central office units responsible for staff work on the most difficult compliance matters requiring a high degree of technical expertise. Additional experience may be substituted for the required general education on the basis of one year of experience being equal to 30 semester or 45 quarter units. (Registration as a senior in a recognized institution will admit applicants to the examination, but they must produce evidence of graduation or its equivalent before they can be considered eligible for appointment.) If you cannot take the test on the announced test date, due to a conflict You will enforce the collection of delinquent Unemployment Insurance contributions through the filing of warrants, serving levies, income executions, and other appropriate collection mechanisms. The estimated total pay for a Tax Compliance Representative is $57,843 per year in the United States area, with an average salary of $54,171 per year. You might issue taxpayer registrations, handle changes in registrations, and respond to taxpayers inquiries regarding assessments, including explaining the reasons for assessments, and follow-up to resolve taxpayers problems. As aTax Compliance Representative 1or aTax Compliance Representative 1 (Spanish Language),at theNew York State Department of Taxation and Finance, under the supervision of a Tax Compliance Representative 2 or Tax Compliance Representative 2 (Spanish Language), you would initially be assigned to one of the Departments collection desk operations working in an environment using the latest technology, software, and automated telephone operations to handle large volumes of incoming and outgoing phone calls and case inventory. Contractor shall communicate any request regarding non-U.S. access to State Records to the Security and Compliance Representative for the State.. You may not compete in a test for a title if you are permanently employed in that title (unless you are still FAQsHow to Get a State JobWorkers with Disabilities (55b/c)Civil Service Exams, State Agencies: Department of Civil ServiceOffice of the State Comptroller, OER Link: Employee Unions and Bargaining Units, Exam announcementsGeneral Information about NYS Government, StateJobsNY 2023 NYS Office of Employee Relations, AccuracyPrivacyAccessibilityContact, Tax Compliance Agent 1 Grade 14/Tax Compliance Agent Trainee NS = Grade 13, APSU-Agency Police Services Unit (PBAofNYS). NonRefundable ProcessingFee (Waiversavailable), https://www.cs.ny.gov/examannouncements/types/oc/appinfo.cfm##Fee, https://www.cs.ny.gov/jobseeker/local.cfm, Tax Compliance Representative 1 (Spanish Language). Preparing Written Material -questions that require you to properly structure sentences and paragraphs in order to clearly express yourself in writing. To be considered for this position, interested applicants should e-mail a cover letter and resume in Microsoft Word or PDF format to labor.sm.personnel.jva@labor.ny.gov. Either way, representatives are very important for the people they're serving. Completion of one course each in basic accounting, and business or commercial law, and one course in either economics, business administration, or public administration. (f) 517-636-4593. Provides advanced operational support for the preparation and maintenance of tax records, returns, and reports for internal and/or external clients. at 1-877-697-5627. Helpful. Candidates will be notified of their test site location on their admission notice. After extensive research and analysis, Zippia's data science team found that: Every organization faces a myriad of risks that can threaten its operations, reputation, and bottom line. They give you writing paper. 625, Unlawful Appointment Investigation Delegation, Unlawful Appointment Investigation Delegation Agreement Template, Unlawful Appointment Process for Non- Delegated Departments, Delegation Project Frequently Asked Questions, Personnel Functions ("Who Does What - SPB/DPA"), Introduction to Key Performance Indicators, Part 1 - Identify and Prioritize Key Positions, Benefits Administration Training Registration, CalPERS Retirement Options for CEA and Exempt Appointments, Retiree Group Legal Services Insurance Plan, Senior Tax Compliance Representative (Specialist), Senior Tax Compliance Representative (Supervisor) (abolished 05/07/2015), Tax Compliance Supervisor (abolished 05/07/2015), Senior Tax Compliance Representative (Supervisor). The questions in these practice tests follow the same style as the questions on the actual exam to provide you with optimum preparation. This means if you click on the link and purchase the course, we may receive a commission. 60 semester credit hours of college-level study. TitleTax Compliance Agent 1 Grade 14/Tax Compliance Agent Trainee NS = Grade 13, Occupational CategoryFinancial, Accounting, Auditing, Bargaining UnitAPSU-Agency Police Services Unit (PBAofNYS), Salary RangeFrom $40903 to $52552 Annually, Appointment Type And let's face it: most of us fall into this category. This announcement is for viewing purposes only. Apart from the preparation of taxes, tax analysts are hired to devise means for reduced tax payments. Candidates reachable on the Civil Service eligible list will be canvassed and do not need to respond to this posting, unless also eligible by one of the following qualifications.TRANSFER QUALIFICATIONS: An employee with one year of permanent competitive service in a title allocated to Grade 9 or higher may apply, pursuant to Section 70.1 of the Civil Service Law.A comprehensive list of titles approved for transfer is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/, Duties Description As a Tax Compliance Representative 1, you will perform a variety of central office functions in a call center operation to affect the collection of Unemployment Insurance contributions, interest and penalties, delinquent returns and monies due. Contact Information. The Senior Tax Compliance Representative (Specialist) performs the most complex, difficult and sensitive types of compliance assignments. (county, town, city) scheduled to be held on the same test date as this written test, you must notify each The best way to prepare for this exam is to familiarize yourself with the types of questions you will be asked and practice as much as possible. You would be required to maintain current knowledge of the state tax laws, required state tax returns and tax due dates in order to answer employer inquiries and assist employers in the preparation of the more routine delinquent tax returns and other forms. Knowledge of: In addition to the above, modern office methods and procedures, and principles and techniques of personnel management and supervision; a manager's/supervisor's responsibility for promoting equal opportunity in hiring and employee development and promotion, and for maintaining a work environment that is free of discrimination and harassment; and collective bargaining contracts and labor relations principles. Name a time when your patience was tested. Individual Income Tax Refund Status. of the local jurisdictions no later than two weeks before the test date to make arrangements for taking all You would explain the collection process; access computer systems in order to provide detailed explanations of assessment(s), account adjustments, payments and refunds; negotiate payment agreements. A state representative needs to be a likeable figure for people to vote into office, while a customer service representative needs to put on an understanding face when presented with a customer complaint. Activities as a credit manager, loan officer, or field collector with responsibilities involving the approval of loans or credit or the collection of delinquent accounts; or, 3. Additional experience may be substituted for the required general education on the basis of one year of experience being equal to 30 semester or 45 quarter units. IFTA/Motor Carriers. Application must be submitted or postmarked by January 3, 2018. arrangements for you to take the test on a different date (usually the following day). It will be important for you to keep your email address, phone number, and mailing address current by logging into https://www.cs.ny.gov/home/myaccount. Tax Compliance Representative (C-2997): Passbooks Study Guide (Career Examination Series) by National Learning Corporation (Author) Paperback $12.45 5 New from $12.45 Under general supervision, typically supervises either: (1) a small staff (4 to 6) of Compliance Representatives, Franchise Tax Board, performing compliance duties in a district office; or (2) a medium-sized staff (7 to 15) of Compliance Representatives, Franchise Tax Board, Tax Technicians, Franchise Tax Board, technical, and clerical personnel performing headquarters office compliance duties (a smaller staff size would include a higher ratio of professional staff to technical/clerical staff); or (3) performs an equivalent level of duties in a headquarters support or staff setting and supervises a small staff of professional and clerical employees. Must be able to qualify for a fidelity bond; be willing to work long and irregular hours and in various locations throughout the State; and have keenness of observation, persistency, imagination, and tact. Well, it's practically a map that shows how you might advance from one job title to another. This may include the notification of your test arrangements, examination results, and canvassing you for interest in appointment. In the performance of these assigned duties, you may interact with uncooperative individuals. Glossary Of Titles - Inquiry Tool (Got-IT). Contingent Permanent, Jurisdictional Class If no objections are raised, the Designated Legal or Compliance Representative shall so indicate on the Pre-clearance Form.. A designated Legal or Compliance Representative will present the . The courses listed below are affiliate links. This series specification describes four Compliance Representative classifications used for positions with professional or supervisory responsibilities in the enforcement program of the Franchise Tax Board. Interviewing - these questions test for the practices used in obtaining information through structured conversations. The use of cell phones, beepers, headphones, or any electronic or other communication devices at your personal Tax Compliance Officer Interview. You would be expected to act in a calm, courteous, and reasonable manner when you encounter difficult, uncooperative and confrontational customers. 1. When deemed necessary, you would enforce the collection of delinquent contributions, penalties and interest through income executions, seizures, or levies on the assets of the employer. TAX COMPLIANCE REPRESENTATIVE (Patterns I and II only). Variables affecting the complexity, difficulty, and sensitivity of assignment include, but are not limited to: the variety and complexity of the specific laws and code sections being applied, type and size of employer/client violations, applicable penalties, employer/client compliance histories, duration of cases, public visibility of employers/clients, existence of precedents, and previous attempts to resolve employer/client compliance and collection issues. Management activities, as owner or manager of a business, in the marketing, distribution, or sale of merchandise, which requires broad public or customer contacts; or, 2. Ability to: In addition to the above, effectively plan, organize, and direct the work of others, and establish and maintain cooperative relationships with law enforcement agencies and others contacted in the work; understand and effectively carry out State and departmental equal employment opportunity policies; and effectively promote equal opportunity in employment and maintain a work environment that is free of discrimination and harassment. What are the Time Limits for Reinstatement? Persons with disabilities who require an accommodation to participate Equivalent to graduation from college, which must include at least one course each in basic accounting or Federal or State taxation and business or commercial law; and one course in either economics, business administration, or public administration. You would research Tax Laws and Regulations in the more commonly used reference materials such as tax law publications, attend periodic training sessions to upgrade technical skills, and assist in training seasonal Tax Information Aides. Compliance Representatives, Franchise Tax Board, provide assistance to individuals, business entities, or taxpayers to ensure compliance with California laws, collect delinquent taxes or other debts, and perform a variety of compliance and collection functions. Persons who will complete course work requirements outlined under Patterns III and IV above during the current quarter or semester will be admitted to the examination, but they must produce evidence of successful completion of the curriculum and the prescribed courses before they may be considered eligible for appointment. Responsibilities include program development, evaluation, and/or recommendation of policies and procedures for collection and legal issues on such matters which can include nominee liens, charging orders, seizure and sale of real property, alter ego, offers in compromise, trusts, and bankruptcy; acting as a liaison with legal on appeal cases before the Board of Equalization; the analysis and development of legislative changes; and the planning, development, and evaluation of the statewide collection and filing enforcement programs and automated systems. Disclaimer: This website is not an official Website of any Government Agency and it is not affiliated with, or endorsed by any Government Agency.---------- Copyright 2016-2023, Safety and Security Officer Westchester County, PRINCIPAL COURT ANALYST/MANAGEMENT ANALYST, Tax Compliance Representative 1 (Spanish Language), Taxpayer Services Representative 1 (Spanish Language). User Guide July 2021. Out of all the resumes we looked through, 11.3% of tax compliance representatives listed customer service on their resume, but soft skills such as analytical skills and organizational skills are important as well. When deemed necessary, you would enforce the collection of delinquent contributions, penalty and interest through income executions, seizures or levies on the assets of the taxpayer. Under general supervision, independently performs the most complex, difficult, and sensitive compliance assignments, using a high degree of judgement and extensive knowledge of statutes, regulations, and compliance procedures. You will be required to pay the processing fee. Contact Agency Taxation & Finance, State Title Tax Compliance Representative 1 Occupational Category Other Professional Careers Salary Grade 11 Bargaining Unit ASU - Administrative Services Unit (CSEA) Salary Range From $41953 to $51410 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class The Senior Tax Compliance Representative (Specialist) performs the most complex, difficult and sensitive types of compliance assignments. Compliance Representative, Franchise Tax Board Series: 14105: 6/26/2019 9:22:55 PM: 6/26/2019 9:22:55 PM: . Between 2018 and 2028, the career is expected to grow -2% and produce -1,400 job opportunities across the U.S. 8:00 AM - 5:00 PM. This system does not allow for breaks between calls; when one caller disconnects, another call is automatically routed to the Taxpayer Services Representative 1. Credit: NYS Department Of Civil Service website. Under general supervision, either supervises (1) a small staff of Tax Compliance Representatives performing compliance duties or (2) a medium-sized staff of Tax Compliance Representatives, Program Technicians, and Office Assistant personnel performing compliance duties or (3) the entire compliance program and a staff of Tax Compliance Representatives, Program Technicians, and Office Assistants in a small organizational entity or (4) staff performing an equivalent level of duties in a central office operations setting. No substitution is permitted for the specific course work required. One year of experience in the California state service performing the duties of Senior Tax Compliance Representative (Specialist) or (Supervisor).

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