can't create xfinity accountespn conference usa football teams 2023

Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together anytime, anywhere, on any device. So what I am looking for is a way in which I can add another comcast.net email account either via a new user, or under one of my existing users, which are all me. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I use MAC mail. The email account will be the name you choose when you create the new user. Whenever I try to access "My Account" I receive the "Hmm, this page didn't load correctly" prompt. Tried both ways and each time I get "Auto configuration failed. So after filling out the first screen for a new user, there is no option to add an email account for that user. I have a similar issue. I don't want to add a new user, I want a separate new email address to get mail relating to a volunteer organization. If xfinity was a human being i would want to destroy them slowly and painfully. Since you are creating it, you don't have to bother with steps 6-8. it serves me a "hmm, this page didn't load correctly". Internet speed classifications. If you want to create a new email address, see https://www.xfinity.com/support/articles/adding-new-user-names-or-email-addresses. The User name you put in becomes a new email address without the @comcast.net ending. I need to create an account with Xfinity so I can let them know I'm going to be a new customer but when I create an account it asks me to type in six digit PIN that gets sent to my phone and when I do that it errors. There were two questions asked, and both were answered. I tries using the xfinity/activate, but I required an xfinity ID. Xfinity Flex 2 Articles. Trying to find a "create Xfinity account" option only ever leads me back to the same option to create an Xfinity ID, which asks for my service address. Need help signing in? New comments cannot be posted and votes cannot be cast. Reddit, Inc. 2023. Enter your number according to your choice 6. I can access https://my.xfinity.com/, but when I click My Account, it says ", Try refreshing the page, if the problem persists, try again later.". How can anything match their records if it hasn't been made yet? basically, I gave up and went to google and created several more, and along with the one that Xfinity gave me and my cloud email and my original google address I may have enough. New comments cannot be posted and votes cannot be cast. How to Create a Secondary Email Address Start here: Create Up to Seven Email Accounts Follow the directions found in that article. Last Name. I have paid $25 pre-payment (order reference# [Edited: "Personal Information"]) But now I'm unable to create a new xfinity ID, as it's showing the error msg: "This information doesn't match our records - Try again or contact us and one of our agents will be happy to help you.". For more information, please see our Welcome to the Xfinity community! Hello, @user_757db3, thanks for bringing this to our attention. https://corporate.comcast.com/stories/meet-our-digital-care-team. This is something that was easily done previously, in fact a friend of mine has two e-mail addresses. Use your Xfinity ID to quickly, securely sign in to your account. Anytime I try to create an xfinity account it tells me my information is invalid. I would like to clarify that the above link doesn't mean that you acquire a second email address for yourself , you're inviting others with whom you live , to have an email address . Comcase/Xfinity is another story. I hit Add Mail Account and it asks for my "Mail Address" and my password. So I just signed up for an Xfinity account and when I clicked on the registration email and entered my phone number, I got an error saying my sign up couldn't be completed. Just to double check of course, we tried the ID/password recovery options but it says there's no accounts registered with our phone numbers. Terms & Conditions. here. Sign in to the app using your Xfinity ID and password. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. That should give you a clue as to what to add for the new one, assuming it is another existing Comcast account that you know the password to. Follow the directions found in that article. Please contact me [Edited: "Personal Information"]. It even showed the Comcast.net emal address correctly and marked it "PREFERRED". Add a New User to Your Account I have been trying to create a second comcast.net e-mail address for myself. Enter your street address from your Xfinity Comcast TV & Internet account, After you have created your new log-in credential for Xfinity Mobile, you should be able to view it as normal. Is that my *existing* address that I want to add to? Now it seems xfinity has changed the 'purpose' of the additional emails from supporting multiple folks in a household to expanding their marketing surveillance footprint by only allowing external emails already existing to 'link' to xfinity. I had to create a new email account outside of comcast in order to add a new user, since all of my other emails are currently associated with comcast and comcast does not allow more than one user account to be associated with any single email account. Get the most out of Xfinity from Comcast by signing in to your account. Sign in to Xfinity Email using your Xfinity ID and password. All rights reserved. Our community is your official source on Reddit for help with Xfinity services. If you don't have the information above, or you are not an existing customer, here is the quickest way . Learn everything about your new Xfinity Services. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together anytime, anywhere, on any device. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Which one are you referring to, and which poster are you referring to? Why would anybody even consider this? Receive and enter the verification code7. BUT, directly beneath it is a box with a vertical orange bar declaring: "A Comcast email account hasn't been set up for this user yet.". Scan this QR code to download the app now. Because when I do that either the phone number or the e-mail is the xfinity ID. Step 2. Here are the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom. View all guides and how-tos. Welcome to the Xfinity community! Getting started is simple. I have no clue what that is so I bailed on that and tried the existing one and it wants to know the account name. Our community is your official source on Reddit for help with Xfinity services. Xfinity states I can use up to 7, but only have two at this point. hello I've signed up comcast many years ago and have not used it since I moved about 3 years ago. FAQs Everything I'm reading online says I need to have an Xfinity account already set up prior to activating the modem so I'm kind of concerned I'm stuck in weird loop here. . The Chatbot recommended creating an XfinityID. If you have a true answer, provide specific instructions, please. It displays the information as if I have already made an account, by saying it doesn't match their records. If you have questions about your services, we're here to answer them. See the instructions athttps://www.xfinity.com/support/articles/adding-new-user-names-or-email-addresss . The app will download and install the Xfinity WiFi secure profile, allowing you to automatically connect to the secure Xfinity WiFi network. EasyChange Make changing your email address quick and easy. All rights reserved. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Let's create your Xfinity ID. This seems really dumb because we don't have accounts so of course there isn't a record. This is our most basic option with limited permissions. Are you using outlook.com to retrieve your comcast email using the "connected accounts" feature? Ultimately, I would just like to set up an additional email for me. Even the online support chat line does not help because it requires me to sign in to get help, but I cannot actually sign in. In the future. It sent me the verification text, which I entered, but then it said "This information doesn't match our records. I tried making a new xfinity ID with the same phone number as that was one of the solutions someone found in the forums, however, xfinity will not let me do this (I believe I actually successfully did this one time, but now cannot) as xfinity serves me a message that says "This doesn't match our records". All you need is your Xfinity ID and the password you set up when you signed up for Xfinity Internet. Once you have updated your security settings, you can set up your Comcast.net account in Mailbird. That's fine, except I can't do that, either. Simply enter the desired email address, verify it and click 'Save.' Select Manager, Member or Viewer. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. I tried going through with my phone number. The Comcast website is very difficult to navigate. Privacy Policy. Can you help de-associate my phone number, social security, email from my old account so I can set up the account as new again? It may be using outdated settings especially if you've had it set up for a while. Select Manager, Member or Viewer, then click Continue. I should note that I have been experiencing this problem for multiple days, so I would like assistance as soon as possible, this will not relieve itself. Make sure you're signed in as the Primary holder. Then follow the easy steps to Create a Secondary Account. New Post - Tech Support. All rights reserved. Xfinity X1 3 Articles. thanks for trying to help me. To create your Xfinity ID, go to xfinity.com/getstarted or click Create an Xfinity ID from any sign-in page. You follow those same instructions for a new email address. Archived post. It's not done separately. How do I add a new email address to my Comcast account? Show Me How The Xfinity Primary user needs to use their Xfinity ID to create a Max account and password within the Max website or app, and then share this information with other members of the household in order for them to access Max. That said, you can still set up a secondary and use it as an extra account. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. I am a new customer. Then your account will be created.How do I create a new email address on Comcast?Can I set up Comcast Online?How long does it take for xfinity to set up your account?Subscribe now: shorturl.at/lvFPY Again, thanks for the quick reply. Well that was certainly an exercise in patience and I failed. Scan this QR code to download the app now. thanks. Any help would be appreciated as I cannot see my account, bills, or orders. See responses in the other thread you posted the same question: Re: email address - Xfinity Help and Support Forums - 3404079, i have already tried that and it is not working. - If you don't have an Xfinity ID yet,. I do see that you have sent us a private DM in addition to your post here, and would be glad to further assist you there with details about your Xfinity ID. See my recommeded language they could add below. Register your account to view and pay your bill, customize your account preferences, manage your services, and more. Understand how Comcast accounts are structured; they are predicated on the model of having one Primary account holder at a given service address, and up to 6 secondary users at the same address. Using the quote function helps a great deal when replying to posts. Step 4. If you want to create a new email address, you can do so with your existing Comcast account by navigating to the 'My Profile' section of your account settings and clicking on the 'Email Settings' tab. Tap on the sign-in button on the top right corner3. I have a 10 and 11 year old so I do understand. Call (844) 512-2720 to order (844) 451-2720 (844) 451-2720 . Every time I try to find a solution, I get how to add a new USER to my account. For more information, learn about the different user roles and permissions. In the sign-in interface tap on create one option4. Posted by 1 year ago. send me a private message with your full name (and the account holder's name if different from you) and the numbers associated with your service address. Click Security. Several special characters are allowed, including space, period . Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. please note that sending unsolicited direct messages to an Official Employee of the Xfinity Help & Support Forums is a violation of our Forum Guidelines. All emails from the system will be sent to this address. Xfinity TV 3 Articles. If there is anything else that we can further look into, just let the Community know about it. ajairo 3 yr. ago Then the information you're entering doesn't match the info on your service. I've got 2 comcast email addresses and want to add a 3rd. Set up automatic payments and Paperless Billing. Haven't been able to contact anyone at Xfinity because everything requires an Xfinity ID which is what I'm haven't trouble creating. When I first set up email in Xfinity, I was able to set up multiple xfinity email addresses, ostensibly for members in my household, without having the requirements for external emails or phone numbers. I click on create an xfinity account, but when I fill in the information it first asks for, it says "This information doesn't match our records". You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. I am trying to add under the user option of manager. A valid email address. That brings me to a page that says "Lets create your Xfinity ID" and then asks for my phone number or social security number. You can use either your mobile phone number or Social Security number (SSN), then click Continue. @user_d41897I would be happy to help and look into your concern. Actually your answer does not seem to be correct. Welcome to the Xfinity community! Why has this process become so difficult? .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. Have you been wondering on how you Create A Comcast Account?This video guides you in easy step by step process to Create A Comcast AccountFollow these simple steps:1. After over an hour fooling around, I managed to get a "new" viewer/user setup for myself with a proper 'username'. Comcast is rebranded as Xfinity and so. Fill in the information about your email account. Home Security & Automation 4 Articles. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. and our If it's on a previous account you once had, a username can be transferred no problem, same login, password and even email/mobile phone number. I've gone through the build a plan pages, entered my payment information, reviewed my plan, and then been redirected to a log in page that wants my Xfinity ID and password. Reddit, Inc. 2023. Can't create an account. Comcast Business Account Number or Customer ID Your Account Number can be found on your Comcast Business Welcome email and/or your bill. Step 3. I currently manage a web site that allows me to have hundreds of email accounts, and all are easy to set up with the hosting company provided easy to use instructions. Username. I'm trying to get service started at my new apartment. I have tried to follow the directions xfinity has but it is not working. Sign in to xfinity.com as the Primary user. Download the Xfinity app on your mobile phone to activate your internet in minutes. If you're using the Xfinity Connect webmail via a browser, the email address you want to add is what you should be entering as the mail address and password. New comments cannot be posted and votes cannot be cast. When I enter a new user, the options start with adding a first name, last name and email or phone number by which the new user is contacted to start their account. To find your Primary user ID, use the Lookup Tool: https://idm.xfinity.com/myaccount/lookup .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, Hi. For more information, learn about the different user roles and permissions. It may be possible that their hotspot isn't compatible with Roku devices. Choose Mobile number or social security number as account option5. Get started now at Archived post. I have added a new user, but there is not clear way to add a comcast.net email account for that user. Not surprising, considering I can't purchase service to create an Xfinity ID. Then the xfinity ID that was created was my cell phone number not the ID I wanted I had no comcast.net email associated with this new user. Hello @user_813690 and thank you for bringing this concern regarding logging into your account online at the Xfinity website to order services to our attention here at the Xfinity Community Forum. 0:00 / 1:18 How to Create an Xfinity ID Xfinity 206K subscribers Subscribe 592 106K views 3 years ago Creating an Xfinity ID is the key to getting the most out of your services. Email address. This thread is archived New comments cannot be posted and votes cannot be cast Related Topics I currently have the 2 comcast emails that I set up a long time ago, before comcast became Xfinity. so I have already linked all those new google email addresses to mac mail and I have linked the Xfinity email to my MAC mail. Verify your account by confirming some account details. However, the primary user can set anyone up as a Viewer, and not send them an invitation. Friday, August 12th, 2022 10:38 AM Closed Cannot Access my account, or create new account After signing in to Xfinity, I try to click on any tab like "My account" or "Change Plan" etc. If someone else, you need to be entering their information, not yours. I spend about 30 minutes on a call with comcast today, and still have not been able to add a new comcast.net email. I need to create an account with Xfinity so I can let them know I'm going to be a new customer but when I create an account it asks me to type in six digit PIN that gets sent to my phone and when I do that it errors. Rinse and repeat for the SSN options, same results. When signed into your account, you can: View and pay your bill. You just scroll down to the bottom of the Xfinity homepage and use this link------------, Your proposed solution has absolutely nothing to do with the question asked. That . However, I fail to see why Xfinity/Comcast does not add some clear and specific information about adding an additional email address. https://www.xfinity.com/support/articles/adding-new-user-names-or-email-addresss. (Xfinity should add in this note: Use the Viewer Option to create a new email address for yourself. I just called xfinity support and they told me I can't create a 2nd email. If you have questions about your services, we're here to answer them. Why can't I create an account? Click the Account Icon and then click Account and Identity. Please help. Visit My Account online or download the Xfinity App, the choice is yours. A Few Final Reminders from Xfinity Watch on What Can You Do in Your Account? @user_d77563 awesome, that is where you want to be if creating your Xfinity ID as when y created the order you had to either enter you mobile number or you SSN, whats happens after you pick one of those options? When you access our URL link shown below does the system recognize the user ID that was created this morning, shows active or exist? Learn more about managing your email account even if you've disconnected your service. Can't create an account. I had several addresses set up the old way and cleaned them up and now wish I had not. Click Add someone new underneath the list of current users. To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat. I would really like to see some detailed information or screen shots, as it is clear others are having issues as well. to begin. @GPeregrim are you trying to set up a new email for yourself or for someone else? To find your Primary user ID, use the Lookup Tool: Just enter the requested information and you will see a listing of all the user ID's on your account, one of which will be the Primary ID. ", That means that number does not match what on file. The @comcast.net ending will automatically be added to the User name (as created using the Viewer option) when the User setup is completed.). I tried the Comcast chat that sent me to another site that said "matching you" but did not continue to the next step. I've gone through the steps and added a user, and had to erase my cell phone number from my primary account to get a txt. Reddit, Inc. 2023. , no. Your Xfinity account number; Quickest way to reach a live Xfinity representative. I tried this twice and received "This information doesn't match our records". Obviously, I have never made an account, that's what I am currently trying to do. Please let me know if you have any questions or run into any problems. I try to use the create an Xfinity ID option, but that wants information about my Xfinity account, which I don't have, because again, I've never had to use Comcast before. Refreshes, new browsers, and incognito mode did not resolve the issue. https://corporate.comcast.com/stories/meet-our-digital-care-team. I have looked at all of yours and other links, but there is no clear path to add a comcast.net email address once a new user is created. I just moved back to an area where there's comcast xfinity and have tried to set up my new xfinity service. For more information, please see our New comments cannot be posted and votes cannot be cast. Learn how to change your username or Xfinity ID for your Comcast account. We recommend reaching out directly to Xfinity. , https://www.xfinity.com/support/articles/adding-new-user-names-or-email-addresses, https://forums.xfinity.com/t5/Email-Web-Browsing/Security-check-message-quot-Add-your-email-address-quot/m-p/3396041. Thanks for you patience and input. Monday, May 10th, 2021 11:41 PM Closed create xfinity ID error: This information doesn't match our records hello I've signed up comcast many years ago and have not used it since I moved about 3 years ago. That means when you fill out the user information, you should set up the new user as a Viewer and choose the username. The User name you put in becomes a new email address without the @comcast.net ending. In step 4 it says, "The Viewer option gives the secondary user limited access to the account and will require you to fill out their user information for them rather than send them an invitation." If you have questions about your services, we're here to answer them. Enable WiFi access on your device. If you're using the Xfinity Connect webmail via a browser, the email address you want to add is what you should be entering as the mail address and password. The email that is associated with the user ends up being an outside email account. ( I find the " email addressaccount " is misleading . You can click on the Settings icon (gearbox, upper right) and then select Accounts to see those acount names, server name and other stuff of the current email accounts you have. I cannot figure out why this was taken away or why this is so difficult. Thanks for replying, but I really need very specific information, because it has not worked for me that way. please use the chat icon in the upper right to enter Direct Messaging and. Here's how to. Transfer your email, contacts and more from other email accounts to your comcast.net email. I too would like to have a second email address , for an alias haven't yet found any information on this . I agree the instructions could be made clearer. 2. Do you want to configure your account manually?". Really, how can creating a secondary email address on the Xfinity/Comcast system be so difficult? Get the most out of Xfinity from Comcast by signing in to your account. That username will become the part of the email address that precedes the @comcast.net. How hard should it be to find this answer? Install & Activate. Uncheck the box under Third Party Access Security to prevent third-party programs access to your Xfinity Email, or check the box to allow access.

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