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File a Complaint Complaint Details Note that complaint text that is displayed might not represent all She never told me prices before she extracted the tooth. Also, a patient should have right to refuse any treatment or part of it.Practice of having some one sign a black and using it against the person should not be allowed.I want this dentist to do cleaning first and then if I decide, do the other treatment.Please help. Empowering the community to fight fraud together. initials) DECLINE the above treatment. The first visit they proposed treatment plans and co-pays. Status: Answered. When I went to pay it they told me that they would just take it out of the credit on my account. If your browser doesn't ask your location and your city still doesn't appear, try these steps: Please enter something you would like to search for. Dentist refused and mailed 2 of the three partials back to me. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Years in Business: 8. Business Started: 8/29/2014. BBB Scam Alert: Fake events & phony tickets take festival goers by surprise, BBB Tip: Still working remotely? She said didnt know but would I never got the call to come in. Interested in cosmetic dentistry? WebFind out everything you need to know about North Pointe Dental Center PA. See BBB rating, reviews, complaints, contact information, & more. I have filed a complaint with the ************************* to no avail.This is my money and they just thumb their nose at me and the *** office. (972) 223-1690. 2 weeks ago I went in for the new patient special in west *******. International Association of Better Business Bureaus. I am writing to file a formal complaint against Coast Dental *** regarding a debt that I am being pressured to pay, despite the fact that I do not owe any such debt. Thank you, in January of 2023 I visited the Coast Dental to establish a new dental care facility. Please begin by refreshing the page to see if your location populates the Near field. Make sure you click Allow or Grant Permission if your browser asks for your location. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Customer Reviews are not used in the calculation of BBB Rating. When ******* was in for his appointment on 4/26/23 he received a full exam and the doctor went over his treatment plan and we then went over the financial responsibility for said treatment. BBB respects the resiliency of small businesses. Privacy Policy. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. WebFind out everything you need to know about North Pointe Dental Center PA. See BBB rating, reviews, complaints, contact information, & more. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Reload the page and repeat your search. The following months were very difficult for me for personal reasons and I was unable to come in to have them looked at. If your browser doesn't ask your location and your city still doesn't appear, try these steps: Please enter something you would like to search for. Keep up with the latest health news at BBB.org/health. This office and **** are crooks and liars.The resolution needs to be corrected. Transaction amount $2,060 charged on 1/17/23. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Please click on the country abbreviation in the search box below to change to a different country location. Just like our complaints, reviews are sent to the business before they are published online. I have wasted days, time, and gas, in addition, of paying for a service that I have yet to receive. Very little participation by dentist. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Thank you for your business and please let us know if you would like to be rescheduled in order to complete the treatment you need. . BBB Business Profiles are provided solely to assist you in exercising your own best judgment. At the top of your Chrome or Firefox window, near the web address, click the green lock. My teeth are still exposed because I couldnt get anyone in Coast Dental to do it. All EOB's I received show included treatment and amount owed if any. If your browser doesn't ask your location and your city still doesn't appear, try these steps: Please enter something you would like to search for. 412 total complaints in the last 3 years. WebShowing: 63,523 results for Dentist near USA Filter by Serving my area Request Consultation Book Appointment Get a Quote Cosmetic Dentistry Dental Implants As a matter of policy, BBB does not endorse any product, service or business. Complaint Type: Problems with Product/Service. I should not have to pay for the work twice and I was never informed this would be the case. This company is the worst. In some cases, BBB will not rate the business (indicated by an NR, or "No Rating") for reasons that include insufficient information about a business or ongoing review/update of the businesss file. We have audited your account, and have adjusted the balance for the procedure to 0.00. This complaint was received under our business in error. We detect that you are visiting from Singapore. *This company may be headquartered in or have additional locations in another country. That Monday came and went, and I did not receive a phone call from Karen. However I did come back asking for them to be fixed. 1-800-DENTIST has {1} locations, listed below. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. She also stated that Coast Dental needed to reimburse me for the remaining balance of $90. BBB Business Profiles are subject to change at any time. For the BBB EU Privacy Shield independent dispute resolution program, please click here. Currently, no new information has been provided by Coast Dental - I remain waiting. WebLocation of This Business. attach are pictures of 02/20/2023 the Dentist photo scan that were done in ****** and I was also told that the braces/brackets that were used for the treatment were used back in 1980's poor quality and were no longer in use so the only thing that they could do to help and avoid my daughter getting orally hurt was to remove them, since she was in pain. I went to office to complain I was they didnt have a Dentist and didnt know when they would get one, ** said could you please send me to an another dentist. WebMD suggests you consider the following: Your dental health is part of your overall health. I made an appointment with the office to discuss their bills with the EOB's and when I got there, the office personnel wouldn't sit down to go over any bills and kept saying he knew where the $126 is from and it was due. Poor quality one and done impressions by assistant. So I paid $135 for the evaluation for root canals. User does not have to select a country if they click this link. BBB Business Profiles may not be reproduced for sales or promotional purposes. He also suggests putting out 2 permanent teeth to fix it. WebHome Dentist Near Me Dentist Near You Share Dentists Near You Finding a good dentist is more important than just finding someone to clean your teeth or fix a cavity. BBB Accredited businesses have been screened by BBB and are held to higher standards for customer service, transparency and ethical business practices. Find trusted BBB ratings, customer reviews, contact your local BBB, file a complaint, When I received the crowns they were bucked out and much shorter on the front than my natural teeth. On 9/3/22, a large chunk of the redone crown on tooth #** crown broke off completely. No one ever answers though. On January 10th 2020 I called and left a voicemail for Karen saying that I was greatly concerned that my $200 bill was now increased to $300 considering an over 90-day late fee. WebThe person I spoke with on the phone stated she needed to speak with they dental hygienist and put me on hold for about 7-10 minutes. The office personnel person said she would re-submit my claim. BBB Business Profiles generally cover a three-year reporting period. When ******* called about the credit he was immediately refunded the total amount back to the financed card. It was $550 for one crown. WebIt is all about appearances, eliminating chances of mold and that I spent $13,661 for a professional 1-day install as advertised. They gave me my records, but refused to give me my refund. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. On July 15th 2019 at 1:30 p.m. This site is protected by reCAPTCHA and the Google. I sent them to my dentist back in ******** who in fact confirmed I do not have periodontitis. My ID# *****. Smile Design Dentistry has {1} locations, listed below. I went to make an appointment with a reputable dentist and they would not forward my **rays when I requested them on 03/27/23. When she returned to the call, she informed me that the price is $59.46 per quadrant and because of the type of procedure, they can only do 2 quadrants at a time, so each visit would cost $118.92 for a total of $ 237.84. Get Directions. I worked for a period of several months with ***** to obtain "approval" for the work to be "redone" for teeth #** and #** at another dentist. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I don't think it's fair to have to pay for a service not provided. We detect that you are visiting from France. This was my normal business practice with Coast Dental.Due to the sudden change of office staff at their facility, after my visit, I received an invoice from CD claiming that I owed a balance of $537.40 for the services provided. Make sure you click Allow or Grant Permission if your browser asks for your location. On 4/26/2023 at Westside Modern Dentistry I was led to believe that I was only being approved for a Smile Generation credit card. The office stated that all credits were issued by corporate and could not give ** any paperwork. BBB makes it easy for people to file complaints. Reload the page and repeat your search. I visited the Coast Dental office on 12/12/2022.I was told that I had a $5.00 copay for the visit. BBB directs its services to businesses and consumers in North America. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. The decision on who will be best for you and perhaps your family will depend on several criteria. My credit has already been lowered a few points due to the charge giving me less available credit. I had 3 appointments cancelled in the last 10 months and had to wait a hour and a half outside for one appointment. I asked him again if we could go over the EOB's and he told me no. Write a review of a business and share your opinions with others. Note that complaint text that is displayed might not represent all complaints filed with BBB. WebBBB Serving Central Virginia. I called the ***** office again talked to ******** and asked her if corporate had an email address and she said no, and that I need keep on calling corporate. I did & the doctor took my blood pressure and it was normal. I was worried about a pending Doctors appointment and left. At the top of your Chrome or Firefox window, near the web address, click the green lock. After looking at our EOB's and payments, we determined that we overpaid them and did not owe any additional money. *************** also never wrote the formal diagnosis in the chart, and wrote a referral to periodontics, but still scheduled me for a scaling and rooting procedure even though I never saw a periodontics dr. **** ****** also took a salvia sample for bacteria which I never received the results for, but I paid for. We have refunded your payment as requested. . Please begin by refreshing the page to see if your location populates the Near field. The day I was given the crowns I told him, these arent going to work. There are 2 doctors at this practice and I saw Dr. *** Park. Trust has never been more important, and BBB is committed to providing support for small businesses. Years in Business: 8. Business Started: 8/29/2014. Customer Reviews are not used in the calculation of BBB Rating. I have been going to Florida Dental Centers for a few I disagree these are my costs (Coast should bill my insurance *** instead) and have since spoken to my insurance provider (Florida Blue Coast has their details already).I have been receiving past due and final notice letters from Coast, however, the fact these were issued at all is a direct result of Coast being unreachable and not returning my calls. I kept leaving messages for corporate on the answering machine, and there were times when the machine was filled so it would not take messages. She also expressed confusion and told me "not to worry about it", because it was an error made by the previous office manager, Jennifer, who was no longer employed at Smile Design. That's all you need. Finding a good dentist is more important than just finding someone to clean your teeth or fix a cavity. On August 6th 2019 I had a permanent dental crown placement at Smile Design in Gainesville Florida. 05/11/23 I called Coast Dental corporate office in *****, **. I paid in full for an upper denture and lower partial. That's all you need. I was forced to pay another dentist for the **rays and yet Coast dental still wants payment for said **rays they did. No lawyer will take my case, what Im I to do let them get away with this. I had intended to discuss this with them, and to that end called their Billing Questions line on these dates 12/23/2022, 12/26/2022, 2/17/2023, 2/25/2023, 3/17/2023. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. She said the balance will be $322.00 after the $5.00 copay and printed me my receipt showing my credit balance. We received your complaint and would like to resolve this matter promptly. I said I don't understand why I have to pay for a service that didn't provide anything to me. WebBetter Business Bureau helps consumers find businesses and charities they can trust. If the specific business you are looking for is not in our directory, you can submit a request to add it. Deep cleaning is covered by my insurance Delta Dental. The associates then placed Karen on the phone to speak with **** who expressed concern for the situation. If you're still having trouble, please consult your browser's help page, or choose a city and state/province from the type ahead dropdown choices. I feel stuck with bad service and double cost for **rays. On said date, in had to work so I gave my daughter my debit card to pay for her service. That is what these 7 crowns cost me. I went to the dentist and they did X-rays and it showed that it was a bit loose. Find trusted BBB ratings, customer reviews, contact your local BBB, file a complaint, Western Dental-**********, ** **************************************** - Chart # **** Treatment began on 08/6/2021 Amount Financed $3320.00 Down Payment of $300.00 $127.00 Monthly Payments Goals were Orthodontic Treatment for 30 -36 months, Had braces/brackets placed on my daughter, I would take her monthly and I noticed and my daughter told me nothing was been done, other than only rubber band color change, She received unsatisfactory service and in less time of treatment we were out of town and my daughters half braces fell out. Please click on the country abbreviation in the search box below to change to a different country location. BBB directs its services to businesses and consumers in North America. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. In the window that pops up, make sure Location is set to Allow or Ask. Find out how BBB AUTO LINE can resolve your dispute. First, discuss any concerns you have with your When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The notice showed he was out of network and paid $151 after a $100 deductible. Thus creating a lisp when I speak and it just plain doesnt look right. Poorly documentedtreatmentrecords.Incomplete and inaccurate.No informed consent.Negligent poor quality dental work.Fillings done by dental assistant. I sought reimbursement with Cigna for repairs made by the specialist on the faulty root canal prep-work and changed dentists so that an evaluation could be completed at Embassy Dental in ************** (Dr. ***************************** ******************** evaluation indicated, not only were the crowns for teeth #** and #** faulty, I need six additional crowns for a total of 8 ! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. At the top of your Chrome or Firefox window, near the web address, click the green lock. We'll guide you through the process. However, they said they also needs to insert "Local antimicrobial (PerioChip) in six of my teeth and it will cost me $96.00 for each and that they will charge me Periodontal maintenance $235.00. The remaining $54.00 balance on your account as of today, is not related to this charge. The same one that will not admit he made an error and was visibly not happy that I was requesting it be fixed. Their website total-endo.com/acceptedinsurances shows Metlife as an accepted insurance. I was very nervous and naive so I paid a down payment of $1,000 dollars. BBB Business Profiles are subject to change at any time. My daughter had phase 2 with him and it was a horrible experience. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. On April 30th at approximately 2:09pm, I called GREENBERG DENTAL in St. I have left message after message and nobody calls me back. I called on May 31 and just happened to speak to the office manager ******************* who was very dismissive after I told him I suspected fraudulent charges but he did say he'd give me a refund although after a couple days it hasn't been updated on my credit card account in which there is still a $1933 balance with a payment due this month of June. BBB Business Profiles may not be reproduced for sales or promotional purposes. All this while standing in the waiting room. I will be 89 years old this year and still dont have any teeth and out of $900.00 plus co-pays for office visits. Reset. International Association of Better Business Bureaus. If your browser doesn't ask your location and your city still doesn't appear, try these steps: Please enter something you would like to search for. Learn how toGet Accredited. They said they would do so. Please begin by refreshing the page to see if your location populates the Near field. I visited the Coast User does not have to select a country if they click this link. I called the next day canceling my appointment and asked them to refund my money. I initially thought this bill must have been a simple oversight, but the repeated lack of contact by Coast has me questioning this. Well guide you through the process. This is a horrible way to do business and Coast Dental cost me more money because they are by law supposed to release my **rays when I request but they did not. $1045 for the crown that was worked on that day and $1015 for a second crown that was never done. Your consumer experiences matter to Better Business Bureau, other consumers and businesses! **** acquiesced and asked if she could follow up by documenting their conversation and emailing me the summary of the conversation while we awaited a return call from Karen, the office manager. We never discussed that this would be the case and I would be paying again for the same services for which I have already paid. However, I paid my portion of the bills on time. The dentist told me that it had to be extracted immediately. Please help! Im about to have a nervous breakdown. Please allow additional time, once I have an update I will provide. WebBetter Business Bureau helps Glenn Heights, TX consumers find businesses and charities they can trust. She said that the dentist paid for the lab fees. I dont know who didnt get the proper fit, the dentist or the lab, but I would like to have all of the lab fees refunded - $900.00. Then she told me that the dental hygienist would lose her license if she gave me a regular teeth cleaning because she had to do this other cleaning. 01/10/2023. Make sure you click Allow or Grant Permission if your browser asks for your location. If you're still having trouble, please consult your browser's help page, or choose a city and state/province from the type ahead dropdown choices. Please update BBB with this information so they can route your complaint accordingly. WebHow do I resolve disputes or complaints I have with my dentist? I called ***** office and spoke with ******** again and she said that it takes up tp three months before you receive a refund. Even in the best dentist-patient relationship, a problem may occur. Please select the region that you would like to explore today. I am having to pay horribly now. (855) 422-6468. Please begin by refreshing the page to see if your location populates the Near field. *This company may be headquartered in or have additional locations in another country. Reset. They stated they must contact their finance department first. Please select the region that you would like to explore today. When he probed my gums it physically hurt me which has never happened to me during that exam. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. It is imperative that you can relate and communicate well with your dental professionals. First they bill me $50, now 1 month later I'm being billed past 90 days. The 2nd time I went I was told to take a seat and wait for help. Coast claims that if one has a problem with any of their processes, we may call their Patient QA line. WebView customer complaints of Westside Modern Dentistry, PC, BBB helps resolve disputes with the services or products a business provides. I was asked to give a $1400.00 deposit for the procedure. Westside Modern Dentistry, PC has {1} locations, listed below. This facility should be looked at because Im sure they are taking advantage of the **************** The dentist blamed me for everything. On 11/08/2021 Smile Design Dentistry, Port Charlotte, FLA, did a cleaning of my lower teeth. Dentist violated standards of care. I am also concerned that when other members of my family go to the new dentist they will also have issues caused by the negligence of ************** Smiles. I had to ask for my X-rays twice to get them emailed to me. I was just fortunate enough to catch it. 6076 Azle Ave Ste 100, Fort Worth, TX 76135-2627. Please help me get my $900.00 back. Make sure you click Allow or Grant Permission if your browser asks for your location. For some reason I believe that there may be others who have charges and they are not aware of it. Poor attempts to correct problems. As a matter of policy, BBB does not endorse any product, service or business. If you're still having trouble, please consult your browser's help page, or choose a city and state/province from the type ahead dropdown choices. Good dental health also means good overall health. I asked them about their "patient QA" role, and they didnt know what I was talking about. This is 100% due to poor molding skills. **************** told me I had moderate to SEVERE periodontitis without showing me the bone loss on my X-rays. For the BBB EU Privacy Shield independent dispute resolution program, please click here. Privacy Policy. The man there called Coast twice while I was on hold, but couldnt get through (the same experience as me). If ******* would like to reschedule his appointment and complete his needed treatment we would be happy to see him and reissue any financing he needs to complete his necessary treatment or go over any other options available to him. It took 3.5 hours to perform the dental work on the first crown for the day. If your browser doesn't ask your location and your city still doesn't appear, try these steps: Please enter something you would like to search for. No work was done in regards to the second crown. In the window that pops up, make sure Location is set to Allow or Ask. I had to cancel trips to family because of the delays. I feel this is false advertising on their part since I would have chosen the other doctor in the office otherwise. Nobody ever answers the phone. I waited and called them back. I asked to speak to a supervisor, and did, but the only thing he could offer was an emergency call back from someone in Coasts corporate office. BBB is here to help. SmileDirectClub, a mail-order orthodontic provider that sells cheap teeth aligners online, has agreed to release 17,000 US customers See details. At the top of your Chrome or Firefox window, near the web address, click the green lock. I had a E0140 limited oral evaluation on January 31 2023, and was told by them that my health insurance did not cover this . The office staff told me that they do not send in claims if procedures have not been performed. If you're still having trouble, please consult your browser's help page, or choose a city and state/province from the type ahead dropdown choices. In the window that pops up, make sure Location is set to Allow or Ask. Please click on the country abbreviation in the search box below to change to a different country location. At this point they then said that I needed to bring my I. D. And debit card into the office in order to get the refund processed. My new insurance is better but they didn't want to use them. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Consumers, upon request of BBB and businesses, must be able to provide substantiation of the marketplace interactions. BBB Business Profiles may not be reproduced for sales or promotional purposes. Monday April 24, 2023.Dds Dentures and Implants tried to overcharge me without speaking to my insurance.

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